Frequently Asked Questions

Below are answers to the most common POST Promise questions.

What is the POST Promise, and why is it important?

The POST Promise signifies a commitment to implement and practice the five key steps to workplace safety, helping to prevent the spread of COVID-19. Communicating participation informs customers, and the employees of a business, that the business is taking part in a collective solution designed to help Canadians confidently and safely shop and work in local businesses during the COVID-19 pandemic.

What steps are being implemented as part of the program?

The five key steps to workplace safety:

  1. Maintain physical distancing.
    • Keeping a distance of at least 2 meters is the recommended distance.
  2. Stay home if unwell
    • Self monitor for symptoms such as cough, fever, difficulty breathing
  3. Wear a face covering when required.
    • Wear a face covering when mandated or when safe physical distancing isn’t possible within your place of work, and consistently practice respiratory etiquette. Examples of respiratory etiquette include; cough or sneeze into the bend of your arm or use tissues and dispose of them safely.
  4. Clean and disinfect regularly
  5. Wash and sanitize hands
    • Wash hands for at least 20 seconds

How do businesses participate in the POST Promise?

Through businesses learn about the five key steps to helping prevent the spread of COVID-19 and voluntarily commit to implementing them in their business. Once completed, a business is provided with the communication and implementation tools needed to educate employees and make customers aware of the commitment that has been made.

Is the POST Promise a certification?

The Post Promise is NOT a “certification” or “approval” from any regulatory body. All businesses are still required to follow the laws and recommended guidelines from their local public health office and government bodies.